PDF DOWNLOAD | 50-FAQs Checklist For New Patient Inquiries
Deciding on your next Physician, albeit, even a Concierge Doctor, isn't something that anyone should take lightly.
With so many reviews about you out there, historical links they can click on and directory web sites now helping Physicians promote their practice and their brand, the time required by a new patient to learn about you and form correct (or incorrect) assumptions about you and your practice is short.
Like you, I love a good checklist.
Over the years we've thought it might be helpful to put together some of the most common questions that you, our Physician readers (plus, Concierge Doctor contributions of course!) have told us that you are asked so you can educate, inform and better prepare your team on how to appropriately respond to a prospective Patient who wants to join your practice.
In the words of survival expert and author Creek Stewart, "It's not if, but when ..."
Feel free to use this 50-Question Checklist as a jumping-in point of sorts. It's not inclusive and we're always adding or editing it every so often. Think of it as an erasable checklist and feel free to use it to better engage and educate your team on what they might encounter soon.
"We definitely don't have all the answers, but what we want to do is start a conversation in your practice that can help you help the community of patients you serve, better," said Concierge Medicine Today's Editor. "I think you'll find these questions thorough enough and maybe even show some blindspots in your practice messaging where you might have knowledge or training gaps amongst your team about how exactly your practice and programs work. I know having sat on the other side of many Physicians over the years, both in hospitals, urgent care clinics, specialty practices and all the like that there's absolutely a difference between a good Doctor and a great Doctor in the eye of a Patient. Every Patient will walk into your practice with their guard up. They'll have preconceived ideas about what you do. It's you and your teams job to help educate new patients about your practice in a polite, patient and gentle way. Not every practice can do what you can so it's important to plan ahead and be prepared to handle tough questions."
Good luck and we hope this helps you and your practice and team!
Disclaimer: These questions are by no means going to get Patients to join or enroll and may vary from practice-to-practice. This checklist is meant as a guide to help you and your team simply address some of the more FAQs a prospective patient may ask. Your situation, practice, program(s) may differ. At the very least, this checklist is a starting point to help you and/or your team help your local community become more aware and make a more educated and informed decision about you and your practice. Thank you! Please see the disclaimer here for more information.
Doctor’s Full Name, Credentials and Specialty.
Doctor's web site address.
Total years in Practice?
Years in practice in this local community/area?
Do you have multiple locations? If so, where?
Are there links to social media? Are they posting profanity on Twitter and does that bother you?
Can I read patient reviews about the doctor and his/her practice?
Does your web site have the Doctor’s bio? on it?
What is your monthly, quarterly or annual membership fee(s)?
CLICK HERE TO DOWNLOAD THE ENTIRE 50-QUESTION CHECKLIST ...
BONUS #51
How do I sign up?
Did we miss something? Got a question you'd like to add to this list? Contact us here and let us what question you think should be included and we'll review it.
Please note: these are by no means going to get you all of the answers you require, but it's at least a starting point to help you and/or your family make more educated decisions. Please see disclaimer here for more information. Thank you!
Disclaimer: We (Concierge Medicine Today, LLC.) are not in the business of offering any type of medical advice, physician recommendations, tax, accounting, legal or financial information regarding your specific situation. The writers of this content, article, publication(s), book(s), references, citations, web site(s), and/or all other associated reference tips, guides and materials above are designed to provide educational, accurate and authoritative information with regard to the subject matter discussed. The authors, publishers, distributors and its related, affiliated or subsidiary companies, stress that since the details of an individual’s personal situation are fact-dependent, you should seek the additional services of a competent professional for tax, financial, legal, accounting and other business and professional advice. It is therefore, your responsibility to evaluate the accuracy, completeness and usefulness of any opinions and/or other information provided herein as it pertains to your practice. The information is given with the understanding that the authors, publishers, distributors and its related affiliated or subsidiary companies are not engaging in or rendering legal, accounting or other professional advice. In no event shall the authors, publishers, distributors and its related, affiliated or subsidiary companies, be liable for any direct, indirect, special, incidental or consequential damages arising out of the use of the information herein. PLEASE SEE FULL DISCLAIMER HERE: https://conciergemedicinetoday.org/tcpp/
Original Article, APRIL 25, 2016. Updated Spring 2022; Last Updated: April 1, 2023.
